We can
- Provide our customers with a turnkey solution for CRM implementation
- Provide data migration services
- Develop custom features for MS Dynamics
- Author reports and provide business intelligence services
- Conduct bespoke training for Microsoft CRM dynamics
- Integrate Microsoft Dynamics CRM 4 with other systems including SharePoint 2007
Customers are the core of every business
In a highly competitive marketplace, decision makers are looking for a customer relationship management (CRM) solution to help increase revenue and improve customer satisfaction.
That means implementing efficient, cost-effective sales, marketing and customer service processes, while making key customer information visible and easily shared across your organisation. It also means making sure the customer is at the centre of every business decision.
BrightStarr provides custom Microsoft Dynamics CRM solutions to help businesses achieve ROI. Our solutions focus on helping you increase your top line, enhancing your customer satisfaction, improving your marketing effectiveness, and reducing your operational costs.
Our service offerings
Our CRM implementation approach is different because we take the time to focus on outcomes rather than inputs and take a holistic approach to a CRM roll outs.
CRM strategic assessment
Our strategic assessment focuses on understanding your company’s mission, goals, technical infrastructure, and unique business challenges prior to implementing the software. During this assessment BrightStarr makes specific recommendations around how Microsoft Dynamics CRM can effectively support your business.
CRM process improvement
BrightStarr will work with you to analyse your organisation’s current sales, marketing, and customer service processes, making recommendations and changes to help you fully leverage your investment in CRM.
CRM implementation
The true test of CRM’s value to your organisation is the effectiveness of the implementation. BrightStarr can provide the technical and business expertise as well as a proven project methodology to help ensure your CRM implementation is successful.