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Abt Associates win Nielsen Norman Best Intranet Design Award 2014

Abt Associates required an intranet to support a workforce of 2,700 staff, who are often based in challenging locations around the world. The system needed to help staff deliver on the company mission of improving people's quality of life and economic well-being.

Abt Associates win Nielsen Norman Best Intranet Design Award 2014

Global public policy and business research firm Abt Associates came to us requiring a new way to support their geographically spread workforce of 2,700 staff. As many employees were constantly out in the field researching, evaluating and implementing programs in the fields of health, social and environmental policy, it wasn’t always easy for them to access the information they needed quickly. Their intranet team set us the task of creating a ‘virtual hallway’ so staff could easily connect to share ideas and knowledge from anywhere in the world.

This project relied on the cloud power of Office 365 and strong mobile user experiences to overhaul the way employees connected with each other and the business. Employees were now connected no matter where or what their role in the company was. In 2014, there still weren’t a huge number of companies adopting Office 365 for their intranet platform, especially those which were delivering exceptional user experiences across devices. This innovative design and focus on accessibility made Abt Associates stand out from the crowd and take home the Nielsen Norman Best Intranet Design Award for 2014.

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Paul Jackson Managing Director EMEA

Paul uses his years of experience in the technology industry to run the show at BrightStarr UK. In his role as managing director, he is responsible for fostering steady growth and continued profitability, alongside Will and Rich. He is a ‘lead from the front’ kind of guy who uses his 25 years of industry experience to challenge and motivate his team. After working for a range of consultancies all over the world, and Microsoft themselves, Paul has learnt from the best. Every day, he applies that knowledge to make him the pro-active and pragmatic leader he is. Paul is passionate about new technology, and has a particular interest in all things cloud based, mobile and UX, making him a great fit for BrightStarr’s forward thinking environment.

 Paul is a big fan of gadgets, football, travelling and friends. He is a family man with two kids who keep him busy when he’s not in the office.

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