We've partnered with Ragan Communications to bring you our top tips for creating an intranet your employees will want to keep coming back to.
How do you create an intranet that doesn't just meet your technical requirements, but resonates with your employees to become a truly valuable platform? This month, we've been covering employee engagement in our digital workplace adoption series. Working with Ragan Communications, we've put together our top 10 tips for making your intranet a place employees truly want to visit and engage in.
Your intranet should run easily on any device anywhere, particularly for employees on the go who don’t spend most of their day at their desks. According to Shel Holtz of Holtz Communication + Technology, most workers today have mobile phones, and they expect to receive internal communications in the way they get other information.
“The most important thing is for it to be mobile,” he says, “and not just making the Web version of the intranet fit on a mobile phone, but rethinking it so that it is relevant to people who are not sitting at their desk.”
One of the hottest trends in intranets is making them social spaces where employees can converse and collaborate, as they do on external social media. This could be through an enterprise social network or on a platform such as Yammer.
Social business starts with allowing comments on articles so that employees can ask questions, share perspectives and post links. People in large organizations can also dig up knowledge they couldn’t otherwise access.
Internal social capabilities have allowed The Hershey Company to “connect people to people, and people to content so we are able to work smarter together,” says Michael Wetzel, manager of business transformation-corporate systems. “We have seen an increase of knowledge-sharing and collaboration across business units and even with our external partners,” Wetzel says. “Our new capabilities have allowed us to access information and knowledge anytime, anywhere, from any device