Abt Associates required an intranet to support a workforce of 2,700 staff, who are often based in challenging locations around the world. The system needed to help staff deliver on the company mission of improving people's quality of life and economic well-being.
Global public policy and business research firm Abt Associates came to us requiring a new way to support their geographically spread workforce of 2,700 staff. As many employees were constantly out in the field researching, evaluating and implementing programs in the fields of health, social and environmental policy, it wasn’t always easy for them to access the information they needed quickly. Their intranet team set us the task of creating a ‘virtual hallway’ so staff could easily connect to share ideas and knowledge from anywhere in the world.
This project relied on the cloud power of Office 365 and strong mobile user experiences to overhaul the way employees connected with each other and the business. Employees were now connected no matter where or what their role in the company was. In 2014, there still weren’t a huge number of companies adopting Office 365 for their intranet platform, especially those which were delivering exceptional user experiences across devices. This innovative design and focus on accessibility made Abt Associates stand out from the crowd and take home the Nielsen Norman Best Intranet Design Award for 2014.